Pamela Harrison, a 71-year-old passenger, has initiated a lawsuit against American Airlines, claiming negligence and breach of contract after she allegedly suffered a cardiac arrest following a prolonged delay. The incident occurred on a flight from Nashville International Airport to Chicago O’Hare on May 7, 2023.
Harrison, who requires mobility assistance due to walking issues and normally uses a walker, claims she was left unattended for extended periods in a wheelchair at the gate after checking in. Despite the airline’s assurance of an on-time departure, she was informed only post-security that the flight was delayed. During this time, she alleges she was unable to access food, drink, or restroom facilities, adding to her distress.
The lawsuit details that after being “jammed” into an airplane seat that did not accommodate her condition, Harrison experienced ventricular fibrillation—a serious cardiac event—upon trying to stand when the plane landed in Chicago. Immediate medical intervention was required on the aircraft, and she was subsequently hospitalized at Amita Health Resurrection Health Center.
Harrison’s legal claim underscores the responsibility of airlines to manage contracted services, such as wheelchair assistance, effectively. She is seeking $5 million in damages, citing significant and permanent impacts on her health due to the incident.
American Airlines has not yet publicly responded to the allegations. This case highlights critical issues around the airline industry’s duty of care, particularly concerning the treatment of passengers with disabilities during delays and other disruptions.
Sources: AirGuide Business airguide.info, bing.com, paddleyourownkanoo.com
